Bakery & Deli Customer Experience Clerk

Kroger Family of Companies; Sterling (IL); On-site; USD 22,000 - 23,000; Part time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk in the Bakery/Deli department to deliver exceptional customer service and maintain a safe, clean environment. You will assist with sales goals, handle bakery items, and inform customers about specials while offering samples.

Experience in bakery, deli, and retail is helpful, with a focus on accuracy and food safety. The role requires strong communication and math skills, ability to obtain a food handlers permit, and the ability to work in a

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Create an outstanding customer experience through service.
• Establish and maintain a safe and clean environment that keeps customers returning.
• Assist the department manager in reaching sales and profit goals and monitor quality standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
• Prepare items per customer requests using bakery equipment.
• Inform customers of bakery and deli specials and offer product samples.
• Provide customers with fresh products in the correct portions and prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment, scales, ovens, slicers, and other tools per guidelines.

Skills

Customer Service

Effective communication

Basic math

Food handlers permit

Bakery or Deli experience

Retail experience

Job description

Kroger Family of Companies is seeking a Grocery Clerk in the Bakery/Deli department to deliver exceptional customer service and maintain a safe, clean environment. You will assist with sales goals, handle bakery items, and inform customers about specials while offering samples.

Experience in bakery, deli, and retail is helpful, with a focus on accuracy and food safety. The role requires strong communication and math skills, ability to obtain a food handlers permit, and the ability to work in a