Bakery & Deli Customer Experience Associate

Kroger Family of Companies; Augusta (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to help create outstanding customer experiences and maintain a safe, clean environment. You will assist the department manager in reaching sales goals, demonstrating core values, and delivering excellent service.

The role involves preparing items to order, offering samples, informing customers of specials, and ensuring product quality and accurate portions. Join a team focused on customer-first service.

Qualifications

• Customer service skills required.
• Effective communication with customers and team.
• Knowledge of basic math for transactions.
• Ability to obtain food handler permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment according to company guidelines.
• Prepare foods according to temperature logs and recipes.
• Label, stock and inventory department merchandise.
• Monitor product quality and sell-by dates.

Skills

Customer Service

Effective Communication

Math Basics

Food Handler Permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to help create outstanding customer experiences and maintain a safe, clean environment. You will assist the department manager in reaching sales goals, demonstrating core values, and delivering excellent service.

The role involves preparing items to order, offering samples, informing customers of specials, and ensuring product quality and accurate portions. Join a team focused on customer-first service.