Bakery/Deli Clerk

Kroger; Wellington (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you will prepare bakery and deli items, maintain a safe and clean environment, and assist in achieving sales goals. The position requires strong customer service and communication skills, along with the ability to work in a fast-paced environment. Join a team that values diversity and offers comprehensive benefits, including healthcare, flexible scheduling, and growth opportunities. This is a fantastic opportunity to grow your career in a supportive environment.

Benefits

Healthcare

Flexible scheduling

Counseling

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service skills are essential for this role.
• Effective communication and basic math knowledge are required.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Maintain a safe and clean environment while adhering to food safety regulations.
• Provide excellent customer service and support interactions with all customers.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment including stove, scale, fryer, steamer, and others.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and product knowledge.
• Maintain inventory and stock conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report accidents involving customers or employees.
• Work cooperatively in high-paced and stressful environments.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Experience

• Customer service experience
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We serve customers in over 60 stores across Kansas. As part of Kroger, we value diversity and aim to create positive experiences for our customers and communities. Join us to grow your career and be part of our family.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.