Bakery/Deli Clerk

Kroger Mountain View Foods; Wellington (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this dynamic role, you will prepare and present bakery and deli items while ensuring a safe and clean environment. You will assist customers with product selections and maintain quality assurance standards. The ideal candidate will possess strong customer service skills, effective communication abilities, and a willingness to learn. Join a forward-thinking company that values diversity and offers comprehensive benefits, including healthcare, flexible scheduling, and growth opportunities.

Benefits

Healthcare benefits

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment for customers.
• Monitor inventory and ensure proper temperatures in cases.

Skills

Customer service skills

Effective communication skills

Knowledge of basic math

Education

High school diploma or equivalent

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality, review "sell by" dates, and take necessary actions.
• Use kitchen equipment like stoves, scales, fryers, steamers, etc., properly.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout to locate products for customers.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of department products to assist and make suggestions to customers.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety and safety procedures, reporting unsafe conditions or accidents.
• Inspect equipment regularly and notify management of repairs needed.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and ethically.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We serve customers in over 60 stores throughout Kansas. We are committed to diversity and creating positive experiences for our teams and customers.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.