Bakery/Deli Clerk

Quality Food Centers; Stanwood (IA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is looking for dedicated individuals to join their team in creating exceptional customer experiences. This role emphasizes the importance of customer service and teamwork, ensuring a welcoming environment for all. Employees will have opportunities for growth and development, supported by comprehensive benefits including healthcare, tuition reimbursement, and flexible scheduling. If you're passionate about food and people, this position offers a chance to thrive in a dynamic setting where your contributions make a difference.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Paid Time Off

Qualifications

• Strong customer service skills and effective communication are essential.
• Ability to obtain a food handler's permit after employment.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Provide fresh products and inform customers of specials.
• Maintain a safe and clean environment for customers.

Skills

Customer Service

Effective Communication

Basic Math

Education

High School Diploma

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout Washington and Oregon.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

Essential Job Functions:

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrinkage.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all bakery equipment according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipes, using various kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness and review "sell by" dates.
• Use kitchen equipment properly, including refrigerators, freezers, slicers, and ovens.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products upon request.
• Stay current with present, future, seasonal, and special ads.
• Maintain knowledge of products sold within the department and respond to questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions and providing assistance.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in high-paced, sometimes stressful environments.
• Manage conflicts reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.