Bakery/Deli Clerk

Kroger in; North Richland Hills (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Join the Kroger team as a Bakery/Deli Clerk, where you'll create exceptional customer experiences by providing quality service and fresh products. This role offers opportunities for personal growth and professional development in a fast-paced environment focused on teamwork and customer satisfaction.

Benefits

Healthcare coverage

Tuition reimbursement

Flexible scheduling

Associate discounts

Qualifications

• Experience in customer service roles preferred.
• Knowledge of food safety procedures.
• Ability to operate bakery equipment.

Responsibilities

• Provide excellent customer service and product recommendations.
• Prepare and package bakery items following safety guidelines.
• Monitor inventory levels and maintain a safe work environment.

Skills

Customer service

Food safety

Teamwork

Job description

Bakery/Deli Clerk (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a tiny Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, with the purpose to Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to help you grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial support.
• Healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave based on eligibility.
• Support services such as free counseling and financial coaching.
• Associate discounts on a variety of products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via extensive training and diverse career pathways.

For more details, visit our Benefits Page.

Job Responsibilities:

• Offer product samples to help customers discover new items or inquire about products.
• Inform customers about bakery and deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to meet customer needs.
• Operate bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality, review expiration dates, and take necessary actions.
• Use kitchen equipment safely and effectively.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to management.
• Be knowledgeable of store layout and product locations to assist customers.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory levels and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Promote trust and respect among team members.
• Create a welcoming environment for customers, making them feel valued and appreciated.
• Follow all food safety and safety procedures, reporting unsafe conditions.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents promptly.
• Work effectively in a fast-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and seniors.
• Perform essential job functions with or without reasonable accommodations.