Bakery/Deli Clerk

Kroger; Irvine (CA); On-site; USD 30,000 - 38,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk, where you will create outstanding customer experiences through exceptional service. You will prepare bakery and deli items, ensure food safety, and maintain a clean environment. This role emphasizes customer service and teamwork in a fast-paced setting, encouraging you to grow and succeed.

Qualifications

• Ability to obtain a food handler’s permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Ensure proper temperature maintenance in cases and coolers.
• Adhere to all food safety regulations and guidelines.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portions to prevent shrinkage.
5. Recommend bakery or deli items to customers to meet their needs.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods according to temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take appropriate actions.
11. Use kitchen equipment properly, including stoves, scales, fryers, and steamers.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to management.
14. Understand store layout and locate products for customers.
15. Stay updated on current and upcoming promotions and ads.
16. Maintain knowledge of products and respond to customer inquiries and suggest products.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Ensure proper temperature maintenance in cases and coolers, and keep logs.
19. Create a welcoming environment for customers and promote trust among staff.
20. Adhere to all food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment and report repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced environment and manage conflicts appropriately.
25. Act with honesty and integrity regarding customer and business information.
26. Follow directions and seek assistance as needed.
27. Support interactions with minors, individuals with special needs, and older adults.
28. Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Experience

• Customer service experience
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve customers in over 180 stores throughout the state. As part of Kroger, we are committed to diversity and innovation, creating positive experiences for customers, communities, and employees. We value people and aim to support your growth and success, whether part-time or a new career. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodations during the application process, please call 844-849-7136 or contact management.