Bakery/Deli Clerk

Kroger Mountain View Foods; Irvine (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. In this role, you will prepare delicious bakery and deli items, assist customers with their selections, and maintain a clean environment. Join a diverse team that values respect, honesty, and integrity while providing opportunities for growth and development. If you are passionate about food and customer service, this is the perfect opportunity for you to thrive in a supportive and dynamic workplace.

Benefits

Healthcare coverage (medical, dental, vision, prescriptions)

Flexible scheduling with paid time off

Emotional and financial support via Employee Assistance Program

Associate discounts on various purchases

Up to $21,000 in tuition reimbursement

Opportunities for growth through training

Qualifications

• Ability to obtain a food handlers permit after employment.
• Previous experience in customer service or retail is preferred.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean and safe environment for customers.
• Monitor inventory and ensure product quality.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

High school diploma or equivalent

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Get AI-powered advice on this job and more exclusive features.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food safety and temperature logs.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take necessary actions.
• Operate kitchen equipment like stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and assist customers in locating products.
• Stay updated on current, seasonal, and promotional ads.
• Maintain knowledge of department products to answer questions and make suggestions.
• Monitor inventory/stocking conditions and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers and promote trust among associates.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and report them.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we serve Ralphs customers in over 180 stores across the state.

As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, united by the purpose to Feed the Human Spirit. We innovate to create exceptional experiences for customers, communities, and colleagues, with food at the core.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have opportunities for you. Apply today to join our Ralphs family!

Qualified applicants with arrest or conviction records will be considered in accordance with relevant laws. For accommodations during the application process, call 844-849-7136 or contact store management.

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off
• Emotional and financial support via Employee Assistance Program and financial tools
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Opportunities for growth through training and diverse careers