Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Essential Job Functions :
- Grocery Clerk (Bakery / Deli) will prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portion sizes to prevent shrinkage.
- Recommend deli or bakery items to ensure customer satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
- Properly prepare, package, label, and inventory ingredients.
- Check product quality for freshness, review "sell by" dates, and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping to the manager.
- Understand store layout and locate products for customers.
- Stay current with ads and promotions.
- Maintain knowledge of products and respond to customer inquiries with suggestions.
- Monitor inventory and stock conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers, maintaining logs.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and guidelines.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Perform preventive maintenance and notify management of equipment issues.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Minimum Position Qualifications :
- Basic math knowledge.
- Ability to obtain a food handlers permit upon employment.
- Desired Previous Job Experience :
- Bakery or Deli experience is helpful.
About Us
Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family, we take pride in bringing diverse teams together with a passion for food and people, with the purpose to Feed the Human Spirit. We innovate to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.
People matter here. We aim to provide the ingredients you need to succeed at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.
Whether seeking a part-time role or a new career path, we have opportunities for you. Apply today to join our Ralphs family!
Qualified applications with arrest or conviction records will be considered in accordance with local laws.
If you need reasonable accommodations during the application process, please call 844-849-7136 or contact the store management.
Benefits
The Kroger Family offers comprehensive benefits supporting your well-being, including:
- Healthcare coverage: medical, dental, vision, prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support via Employee Assistance Program and Goldman Sachs Ayco.
- Employee discounts on various products and services.
- Tuition reimbursement up to $21,000 over your career.
- Growth opportunities through training and diverse career pathways.
For more details, visit our Benefits Page.