Bakery / Deli Clerk

Kroger; Cypress (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery store chain as a bakery and deli associate, where you'll create an outstanding customer experience through exceptional service. Your role will involve preparing food items, maintaining cleanliness, and ensuring customer satisfaction in a fast-paced environment.

Benefits

Health coverage (medical, dental, vision, prescriptions)

Flexible scheduling

Paid time off

Employee discounts

Tuition reimbursement

Career growth through training

Qualifications

• Experience in bakery or deli is helpful.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Inform customers of bakery and deli specials.
• Adhere to food safety regulations and guidelines.

Skills

Basic math skills

Education

Food handler's permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to meet customer needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality for freshness, review 'sell by' dates, and take necessary actions.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the department manager.
• Understand store layout and locate products for customers.
• Stay updated with current, upcoming, seasonal, and special ads.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Promote trust and respect among staff.
• Create a welcoming environment for customers, answering questions about products.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a fast-paced, stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Basic math skills.
• Ability to obtain a food handler's permit upon employment.

Desired Previous Job Experience:

• Experience in bakery or deli is helpful.

About Us

Based in California, Ralph's merged with The Kroger Company in 1998 and now operates over 180 stores across the state. We are committed to diversity and innovation, aiming to create memorable experiences for our customers, communities, and employees, with food at the heart of it all.

We value caring, purpose-driven individuals eager to learn. Whether seeking part-time work or a new career, apply today to join our Ralphs family!

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact 844-849-7136 or store management.

Benefits

Our comprehensive benefits support your well-being, including:

• Health coverage (medical, dental, vision, prescriptions).
• Flexible scheduling, paid time off, and holiday/sick pay.
• Free counseling and financial coaching.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement.
• Career growth through training and diverse pathways.

For more details, visit our Benefits Page.