Bakery/Deli Clerk

Kroger; Goleta (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Bakery/Deli Clerk, der herausragenden Kundenservice bietet und ein sicheres, sauberes Umfeld schafft. In dieser spannenden Rolle sind Sie verantwortlich für die Zubereitung von Backwaren und Delikatessen, die Einhaltung von Lebensmittelsicherheitsstandards und die Unterstützung des Managements bei Verkaufszielen. Sie werden Teil eines dynamischen Teams, das sich für Vielfalt und Exzellenz einsetzt und Möglichkeiten für berufliches Wachstum bietet. Wenn Sie leidenschaftlich daran interessiert sind, positive Erfahrungen für Kunden zu schaffen, freuen wir uns auf Ihre Bewerbung.

Benefits

Umfassende Gesundheitsversorgung

Flexible Arbeitszeiten

Mitarbeiterrabatte

Bis zu 21.000 USD an Studiengebühren

Möglichkeiten zur beruflichen Weiterbildung

Qualifications

• Fähigkeit, eine Lebensmittelhändlergenehmigung zu erhalten.
• Erfahrung im Kundenservice und in der Kommunikation.

Responsibilities

• Vorbereitung von Backwaren und Delikatessen nach Kundenwunsch.
• Sicherstellung der Lebensmittelsicherheit und Einhaltung der Vorschriften.
• Kunden über Sonderangebote informieren und Empfehlungen geben.

Skills

Kundenservice

Effektive Kommunikationsfähigkeiten

Grundkenntnisse in Mathematik

Education

Lebensmittelhändlergenehmigung

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to food safety logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Properly operate kitchen equipment like stoves, scales, fryers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to management.
• Understand store layout to locate products for customers.
• Stay updated on current, upcoming, seasonal, and special promotions.
• Maintain knowledge of products and respond to customer inquiries and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, and keep logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, report unsafe conditions, and inspect equipment regularly.
• Report accidents involving customers or employees.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Experience in bakery or deli roles is helpful
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we serve Ralphs customers in over 180 stores across the state. As part of Kroger, we are committed to diversity and excellence, aiming to create positive experiences for customers and communities. We value caring, purpose-driven individuals eager to grow their careers with us. Apply today and become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact 844-849-7136 or management at the location.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave based on eligibility.
• Support through Employee Assistance Program and financial coaching.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement through Continuing Education programs.
• Opportunities for growth through training and diverse career pathways.