Bakery/Deli Clerk

Ralphs; San Buenaventura (Ventura) (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player seeks passionate individuals to join their team in a role focused on delivering exceptional customer service. This position offers a unique opportunity to prepare delicious bakery and deli items while ensuring a welcoming environment for customers. With a commitment to employee growth and well-being, the company provides comprehensive benefits, flexible scheduling, and extensive training programs to help you thrive. If you have a passion for food and a desire to make a difference, this role could be the perfect fit for you.

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Discounts

Tuition Reimbursement

Employee Assistance Program

Qualifications

• Strong customer service skills are essential for creating a positive experience.
• Effective communication is key to assisting customers and team members.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Inform customers of bakery and deli specials and provide fresh products.
• Maintain a safe and clean environment while complying with safety procedures.

Skills

Customer Service Skills

Effective Communication Skills

Basic Math Knowledge

Education

High School Diploma or Equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

Essential Job Functions:

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment according to guidelines.
• Follow food safety and temperature logs, prepare foods as instructed.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Package, label, and inventory ingredients and products.
• Check product quality, review dates, and take appropriate actions.
• Use kitchen equipment properly, including refrigerators, slicers, ovens, etc.
• Manage inventory, stock, and merchandise labeling.
• Report discrepancies and maintain store layout knowledge.
• Stay updated on store ads and product knowledge.
• Maintain temperature controls and safety standards.
• Promote a respectful and welcoming environment for customers and colleagues.
• Comply with safety procedures and report unsafe conditions or accidents.
• Inspect equipment and notify management of repairs.
• Work cooperatively in high-paced environments, manage conflicts professionally.
• Act with honesty and integrity, follow directions, and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.