Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare bakery and deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and deli specials.
- Provide customers with ordered products and correct portions to prevent shrink.
- Recommend products to customers to meet their needs.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
- Prepare foods according to food safety logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes.
- Package, label, and inventory ingredients and merchandise.
- Check product quality and review "sell by" dates.
- Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
- Maintain inventory and stock levels.
- Report discrepancies in product ordering/shipping.
- Assist customers in locating products and stay updated on promotions.
- Maintain proper temperatures and logs for storage units.
- Create a welcoming environment for customers.
- Adhere to food safety and safety procedures, reporting unsafe conditions.
- Inspect equipment and report repairs needed.
- Handle customer or employee accidents appropriately.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience
- Customer service skills
- Bakery or deli experience (helpful)
- Retail experience