Bakery/Deli Clerk

Kroger; Englewood (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the grocery sector is seeking a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. Responsibilities include preparing food items, maintaining cleanliness, and ensuring customer satisfaction. Join a committed team that values diversity and community engagement.

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Properly use kitchen equipment including stoves, scales, fryers, steamers, and food processors.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain product knowledge and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, keeping logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience preferred
• Retail experience is a plus

About Us

Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. As part of Kroger, we are committed to diversity, innovation, and community engagement. We strive to provide a positive environment for our associates and customers alike, with opportunities for growth and development.