Bakery/Deli Clerk

Kroger; Boulder (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is looking for a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. The role involves preparing bakery and deli items, maintaining a clean environment, and assisting customers with product knowledge. The ideal candidate will have strong customer service skills and the ability to work in a fast-paced environment.

Qualifications

• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain inventory and stocking conditions.
• Adhere to all food safety regulations.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items per customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in the correct portion size to prevent shrink.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review 'sell by' dates, and take appropriate actions.
11. Operate kitchen equipment safely and properly.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping.
14. Locate products within the store as requested by customers.
15. Stay current with store ads and product knowledge to assist customers effectively.
16. Maintain inventory and stocking conditions, noting discrepancies.
17. Ensure proper temperatures in cases and coolers, maintaining logs.
18. Create a welcoming environment for customers, fostering trust and respect among associates.
19. Adhere to all food safety regulations and safety procedures.
20. Inspect equipment and notify management of repairs needed.
21. Report customer or employee accidents.
22. Work cooperatively in a high-paced, stressful environment.
23. Manage conflicts in a nonconfrontational manner.
24. Act with honesty and integrity regarding customer and business information.
25. Follow directions and seek assistance when needed to resolve issues.
26. Support interactions with minors, individuals with special needs, and older adults.
27. Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience