Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portion sizes to prevent shrinkage.
- Recommend bakery or deli items to customers to meet their needs.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality to ensure freshness and review "sell by" dates.
- Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with store ads and promotions.
- Maintain knowledge of products and respond to customer questions and suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers and maintain logs.
- Create a welcoming environment for customers.
- Adhere to all food safety regulations and guidelines.
- Follow safety procedures, report unsafe conditions, and inspect equipment.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit once employed
Desired Previous Job Experience:
- Customer service skills
- Bakery or deli experience is helpful
- Retail experience
About Us
Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we serve customers in over 115 stores across Colorado and Wyoming. As part of Kroger, we are committed to diversity, innovation, and community service, with food at the heart of our mission. We value caring, purpose-driven individuals eager to learn and grow with us. Whether seeking part-time work or a new career, apply today to join our King Soopers family!