Bakery/Deli Clerk

Kroger Mountain View Foods; Columbus (OH); On-site; USD 28,000 - 36,000; Part time

Job summary

Join a forward-thinking company that has evolved from a small grocery store to the largest grocer in the nation. This role as a Grocery Clerk in the Bakery/Deli department offers an exciting opportunity to create memorable customer experiences through exceptional service. You will prepare fresh products, assist customers with inquiries, and ensure a clean and safe environment. With comprehensive healthcare, flexible scheduling, and opportunities for growth, this position is perfect for those looking to thrive in a dynamic and supportive workplace. Be part of a team that values diversity and innovation while feeding the human spirit.

Benefits

Comprehensive healthcare

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to create an outstanding customer experience through exceptional service.
• Knowledge of food safety regulations and guidelines.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Maintain a safe and clean environment for customers.
• Adhere to food safety regulations and guidelines.

Skills

Customer Service

Stress Management

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

1 month ago Be among the first 25 applicants

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipes, using various kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients and merchandise.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment including stoves, computerized scales, fryers, steamers, and robot coupe.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads.
• Gain and maintain knowledge of products sold within the department and respond to questions and suggestions.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions and making suggestions.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with procedures and reporting unsafe conditions.
• Display a positive attitude.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including theft or fraud.
• Perform essential functions of the role with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment
• Ability to create an outstanding customer experience through exceptional service
• Maintain a safe and clean environment
• Assist in reaching sales and profit goals and monitor quality standards
• Embrace the Customer 1st strategy and promote excellent customer service
• Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We take pride in bringing diverse teams together with a shared passion for food and people, aiming to Feed the Human Spirit. We innovate continuously to create great experiences for customers, communities, and employees, with food at the core.

We value people, providing resources to help you succeed at work and in life. Whether seeking a part-time role or a new career, join our Kroger family today!

What You’ll Receive From Us

• Comprehensive healthcare including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support, including free counseling and financial coaching.
• Associate discounts on various products and services.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through training and diverse career pathways.