Bakery/Deli Clerk

Kroger; Lombard (IL); On-site; USD 28,000 - 35,000; Part time

Job summary

Join a leading grocery chain as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service. Your role involves preparing bakery and deli items, maintaining quality standards, and ensuring customer satisfaction. This position offers a chance to work in a fast-paced environment while adhering to food safety regulations and guidelines.

Benefits

Healthcare

Flexible Scheduling

Counseling

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer Service

Effective Communication

Basic Math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Properly package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Operate kitchen equipment safely, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay informed about current and upcoming promotions and seasonal ads.
• Maintain product knowledge to answer questions and make suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers, making them feel valued.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents to management.
• Work cooperatively in a fast-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve customers in over 40 stores in the Chicago Metro area. As part of Kroger, we focus on diversity, innovation, and creating great experiences for our customers and employees. We value caring, purpose, and growth. Whether seeking part-time work or a new career, apply today to join Mariano’s!

If you need reasonable accommodation during the application process, call 844-849-7136 or contact store management.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.