Bakery & Customer Experience Specialist

Kroger Family of Companies; Fond du Lac (WI); On-site; USD 26,000 - 32,000; Full time

Job summary

Kroger Family of Companies is seeking a Bakery Associate in Fond du Lac, WI to deliver outstanding customer service and maintain a clean, safe bakery area.

You will assist the department manager in meeting sales goals, answer customer questions about bakery items, prepare items per requests, provide samples, and ensure accurate labeling and inventory while upholding food safety and customer-first principles.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about bakery products.
• Gain knowledge of bakery products and respond to questions with suggestions.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Maintain temperature logs and adhere to food safety regulations in bakery.

Skills

Communication skills

Stress management

Math skills

Food safety permit

Bakery experience

Retail experience

Second language

Job description

Kroger Family of Companies is seeking a Bakery Associate in Fond du Lac, WI to deliver outstanding customer service and maintain a clean, safe bakery area.

You will assist the department manager in meeting sales goals, answer customer questions about bakery items, prepare items per requests, provide samples, and ensure accurate labeling and inventory while upholding food safety and customer-first principles.