Bakery Counter Lead

Giant Eagle, Inc.; New Castle (PA); On-site; USD 24,000 - 34,000; Full time

Job summary

Giant Eagle Bakery is seeking a Bakery Counter Lead who will manage team members on the sales floor, greet customers, replenish products to ensure only the freshest items are available, and help the department run smoothly.

This role supports growth into leadership; you should be a team player, willing to learn, and eager to contribute to a positive shopping experience. Experience 0-6 months; no HS diploma required; lifts up to 50 pounds; age 18+.

Qualifications

• 0 to 6 months experience required.
• No High School diploma required.

Responsibilities

• Provide exemplary customer service by greeting customers and helping them locate products.
• Answer questions and make suggestions to customers.
• Handle products and equipment following food safety guidelines to ensure a safe shopping environment.
• Replenish bakery items and displays, rotate stock, and follow code dating procedures to keep freshly baked goods available.
• Record special orders accurately to ensure customer satisfaction.
• Maintain cleanliness of the department and back room.
• Assist in maintaining bakery cooler and freezer efficiency by unloading deliveries.

Skills

Customer service

Team player

Food safety

Store operations

Education

No HS diploma required

Job description

Job Summary

Bakery Counter Leads manage other Team Members, interact with customers on the sales floor and replenish products to ensure only the freshest are available. You'll be part of a team that emphasizes building lifelong relationships with our customers by focusing on understanding and exceeding their needs. Together, we improve people's everyday lives and well being. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

Experience Required: 0 to 6 months

Education Desired: No High School diploma required

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for.
• Have sufficient knowledge to answer questions and make suggestions to customers.
• Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment.
• Replenish products in the bakery cases and displays - rotating products and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Accurately record special orders on bakery items to ensure the customer is delighted with the finished product.
• Maintain cleanliness of department and work area, including the back room.
• Assist in maintaining bakery cooler and freezer efficiency by unloading deliveries.

About Us

At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.