Team Leader, Bakery

Giant Eagle, Inc.; North Olmsted (OH); On-site; USD 52,000 - 64,000; Full time

Job summary

Giant Eagle in North Olmsted, OH, is seeking a Bakery Team Leader to guide the bakery team and keep operations running smoothly. You’ll mentor team members, ensure high-quality cakes and platters, and model professional conduct for guests and staff.

You will coach for development, promote inclusion, and maintain safety and shrink controls while driving sales and profits. The role demands retail leadership experience and a commitment to excellent guest service.

Qualifications

• Retail work experience or Store Leader recommendation
• Retail leadership or supervisory experience
• Experience as Peer Trainer or in-store champion or similar role
• Product knowledge relevant to department
• Satisfactory performance and discipline record

Responsibilities

• Interview, select and train Team Members.
• Direct the work of Team Members.
• Appraise Team Members’ productivity for promotions or status changes.
• Handle Team Member issues including complaints.
• Discipline Team Members.
• Plan the work.
• Distribute or assign work among Team Members.
• Ensure safety and security of Team Members and store.
• Manage the department or location budget.
• Manage inventory for department or location.
• Monitor or implement compliance measures.
• Direct, oversee and evaluate training to reduce turnover and control labor costs.
• Provide motivational leadership with a focus on respect and exemplary behavior.
• Identify strengths and opportunities and plan scheduling strategically.
• Develop future leaders and nurture diversity and inclusion.
• Maintain safety as a top priority across all tasks.
• Inspire team and guests with passion for food and great service.
• Set and reach aggressive sales and profit goals while managing shrink.
• Communicate with merchandising to align promotions.
• Make innovative plans to improve the business.
• Review store financials and reports to improve performance.

Skills

Team leadership

Coaching

Communication

Customer service

Education

High school diploma or equivalent

Job description

Job Summary

"Our Bakery Team Leader manages the entire bakery team and keeps it running like a well‑oiled machine. You'll be the one who Team Members and guests look to for guidance to design the best birthday cake and arrange the yummiest platters for their parties! Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success. "

Job Summary

"Our Bakery Team Leader manages the entire bakery team and keeps it running like a well‑oiled machine. You'll be the one who Team Members and guests look to for guidance to design the best birthday cake and arrange the yummiest platters for their parties! Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success. "

Job Description

Experience Required: Retail work experience or Store Leader recommendation

Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e. g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record

Education Desired: High school diploma or equivalent

Certification or Licensing Required: Varies by department

Lifting Requirement: Up to 50 pounds

Travel Required: None

Age Requirement: At least 18 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:
• 1. interview, select and train Team Members;
• 2. direct the work of Team Members;
• 3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
• 4. handle Team Member issues including, but not limited to complaints;
• 5. discipline Team Members;
• 6. plan the work;
• 7. distribute or assign the work among Team Members;
• 8. provide for the safety and security of Team Members or the store;
• 9. manage the budget for your department or location;
• 10. manage inventory for your department or location; or
• 11. monitor or implement compliance measures
• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs.
• Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.
• Identify strengths and opportunities of the team and think strategically when making moves and scheduling.
• Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!
• Nurture an environment of inclusion and diversity, giving each Team Member a voice.
• Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products.
• Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product.
• Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink.
• Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward!
• Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests.
• Make innovative plans and suggestions to improve our business.
• Review and analyze both stores financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction.
• Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.