Bakery Cake Decorator & Customer Experience Specialist

Smith's Food & Drug Centers; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers in Albuquerque, NM is seeking a bakery department associate to deliver exceptional customer service and support daily operations. You will assist with decorating bakery items, maintaining cleanliness and safety, and helping the department meet sales targets while following QA guidelines.

The role emphasizes effective communication, basic math skills, and the ability to handle stressful situations during peak times. A welcoming, customer-focused approach is essential.

Qualifications

• Proven track record of working in a retail setting.
• Experience decorating bakery items, including cakes and pastries.
• Ability to stay calm and effective under pressure during busy periods.
• Basic arithmetic skills for transactions and inventory checks.
• Strong communication and customer service abilities.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Maintain a safe, clean environment that encourages return visits.
• Assist the department manager in reaching department sales and profit goals, while upholding QA standards.
• Demonstrate the company values of respect, honesty, integrity, diversity, inclusion and safety.

Skills

Retail experience

Bakery/cake decorating

Stress handling

Math basics

Effective communication

Job description

Smith's Food & Drug Centers in Albuquerque, NM is seeking a bakery department associate to deliver exceptional customer service and support daily operations. You will assist with decorating bakery items, maintaining cleanliness and safety, and helping the department meet sales targets while following QA guidelines.

The role emphasizes effective communication, basic math skills, and the ability to handle stressful situations during peak times. A welcoming, customer-focused approach is essential.