Bakery Customer Experience Associate

Smith's Food & Drug Centers; Los Alamos (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a bakery associate to deliver exceptional customer service and maintain a clean, safe bakery department. You will assist in meeting daily goals, respond to customer inquiries, and help with product orders and stocking while ensuring compliance with health and safety standards.

The role emphasizes teamwork, accuracy in transactions, and friendliness to create a welcoming shopping experience for all customers.

Qualifications

• Must have strong customer service and communication skills.
• Ability to handle stressful situations professionally.
• Knowledge of basic math for transactions and pricing.
• Second language ability (speaking/reading/writing) is preferred.

Responsibilities

• Create an outstanding customer experience through service in the bakery and store.
• Maintain a safe, clean environment and comply with health codes.
• Assist the department manager to meet sales and profit goals.
• Answer questions about products and respond to customer requests.
• Maintain cleanliness of counters, cases, and coolers.
• Observe shift hours and production goals for baked goods.
• Assist with receiving and stocking of merchandise.
• Follow posted safety and sanitation guidelines at all times.

Skills

Customer service

Stress management

Basic math

Second language

Education

High School diploma or equivalent

Job description

Smith's Food & Drug Centers is seeking a bakery associate to deliver exceptional customer service and maintain a clean, safe bakery department. You will assist in meeting daily goals, respond to customer inquiries, and help with product orders and stocking while ensuring compliance with health and safety standards.

The role emphasizes teamwork, accuracy in transactions, and friendliness to create a welcoming shopping experience for all customers.