BAKERY/CAKE DECORATOR

Kroger; Spokane (WA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the retail sector is looking for a Bakery/Cake Decorator to enhance customer experiences through exceptional service and quality bakery products. The ideal candidate will assist in achieving sales goals and maintain a clean, safe environment. Responsibilities include decorating cakes and pastries, offering product samples, and ensuring compliance with health regulations. Join a team that values respect, integrity, and customer engagement.

Qualifications

• Any retail experience required.
• Any bakery/cake decorating experience preferred.

Responsibilities

• Create a welcoming environment for customers.
• Decorate cakes and prepare bakery items.
• Ensure product quality and compliance with health regulations.

Skills

Customer Service

Communication

Stress Management

Basic Math

Job description

Join to apply for the BAKERY/CAKE DECORATOR role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
3. Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
4. Recommend bakery items to customers to ensure they get the products they want and need.
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
6. Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
7. Label, stock, sign, and inventory department merchandise.
8. Report product ordering/shipping discrepancies to the department manager.
9. Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal, and special ads.
10. Maintain an awareness of inventory/stocking conditions and note any discrepancies.
11. Adhere to all local, state, and federal health and civil code regulations.
12. Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
13. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
14. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store management of any items in need of repair.
15. Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
16. Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language: speaking, reading, and/or writing