Bakery Café Team Leader — Growth & Guest Experience

Panera Bread; Saint Charles (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay & quarterly bonuses

Free on-shift meals

Paid vacation

Medical/dental/vision insurance

401(k) with match

Team member assistance program

And much more!

Job summary

Panera Bread is seeking a Team Manager to lead and develop a bakery-cafe leadership team, ensuring exceptional guest experiences and smooth shifts. You will coach staff, manage performance, and participate in hiring while upholding food safety standards.

The role requires 1+ years in restaurant management, ServSafe certification (or the ability to obtain it), and flexibility to work nights and weekends in a fast-paced environment.

Qualifications

• 1+ years of restaurant management experience.
• ServSafe certification or ability to obtain certification.
• Flexible hours including nights and weekends.
• Ability to lift up to 25 pounds and stand for extended periods.
• Strong leadership, coaching, and guest service skills.
• Background check required.

Responsibilities

• Ensure guest delight with the quality of food, service, and staff.
• Build engaging relationships that foster loyalty among guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate achievements.
• Participate in interviewing and selection processes.
• Train the team in food safety standards and ensure they are maintained.
• Help build a Culture of warmth, belonging, growth, and trust.

Skills

Team leadership

Guest service

Coaching

Education

ServSafe certification

High school diploma or equivalent

Job description

Panera Bread is seeking a Team Manager to lead and develop a bakery-cafe leadership team, ensuring exceptional guest experiences and smooth shifts. You will coach staff, manage performance, and participate in hiring while upholding food safety standards.

The role requires 1+ years in restaurant management, ServSafe certification (or the ability to obtain it), and flexibility to work nights and weekends in a fast-paced environment.