Guest Experience Team Leader

Panera Bread; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

401(k) with match

Free on-shift meals

Paid vacation

Medical, dental, vision

Team member assistance program

Bonuses

Job summary

Panera Bread seeks a Team Manager to lead bakery-cafe operations and drive guest satisfaction. You will oversee shifts, coach staff, and develop team members to meet sales and quality goals while upholding food safety standards in a fast-paced setting.

You will interview, select, and train personnel, grow a culture of warmth and trust, and ensure exceptional service for every guest. This role requires flexibility with evenings and weekends.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve certification).
• Flexible hours including nights and weekends in a fast-paced environment.

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Team management

Coaching

Guest service

Hiring

Food safety

Communication

Job description

Panera Bread seeks a Team Manager to lead bakery-cafe operations and drive guest satisfaction. You will oversee shifts, coach staff, and develop team members to meet sales and quality goals while upholding food safety standards in a fast-paced setting.

You will interview, select, and train personnel, grow a culture of warmth and trust, and ensure exceptional service for every guest. This role requires flexibility with evenings and weekends.