Bakery-Café Operations Lead & Guest Experience Champion

Panera; Gravel Springs (GA); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Panera is seeking an Assistant General Manager to support the General Manager in leading daily cafe operations, ensuring top-tier guest experiences and consistent quality. You will coach staff, optimize staffing and scheduling, and uphold food safety and brand standards.

In this role you will drive sales growth, manage profitability, and develop team members for career progression, fostering a culture of hospitality, teamwork, and Panera warmth in a fast-paced environment.

Formación

• Experience leading cafe teams and delivering exceptional guest service.
• Strong planning and scheduling skills to manage daily operations and succession planning.
• Demonstrated ability to coach, develop, and retain top-performing team members.

Responsabilidades

• Assist in managing cafe operations and guest satisfaction to maintain Panera standards.
• Coach and develop team members; oversee staffing, scheduling, and performance.
• Ensure food safety standards; uphold operational policies and procedures.
• Drive sales growth and profitability through effective team leadership and cost control.
• Oversee training, accountability, and career development aligned with cafe goals.

Conocimientos

People leadership

Staffing & scheduling

Training & development

Food safety

Educación

Certified Manager Program

ServSafe Certified

Descripción del empleo

Panera is seeking an Assistant General Manager to support the General Manager in leading daily cafe operations, ensuring top-tier guest experiences and consistent quality. You will coach staff, optimize staffing and scheduling, and uphold food safety and brand standards.

In this role you will drive sales growth, manage profitability, and develop team members for career progression, fostering a culture of hospitality, teamwork, and Panera warmth in a fast-paced environment.