Bakery-Café Growth Leader — Assistant GM

Panera LLC; Town of Hamburg (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Free on-shift meals

Insurance (medical/dental/vision)

401(k) with match

Career advancement

Tuition discounts

Team member assistance program

Job summary

Panera LLC in Hamburg, NY is seeking an Assistant General Manager to lead an energetic bakery-cafe team and partner with the General Manager to drive successful daily operations.

You will supervise staffing, training, and development, while ensuring exceptional guest service, food quality, and cost control. The role requires flexible hours, including nights and weekends, and a hands-on leadership approach in a fast-paced environment.

Qualifications

• ServSafe certification is required or ability to achieve.
• Strong business acumen and decision making are essential.
• Experience in leading restaurant teams and driving results.
• Ability to develop and coach team members to improve performance.

Responsibilities

• Lead bakery-cafe operations alongside the General Manager.
• Plan staffing, scheduling, and people development.
• Oversee hiring, onboarding, and training of new team members.
• Ensure guest satisfaction and adherence to quality and safety standards.
• Develop managers on processes and guiding values to build a strong team.

Skills

ServSafe certification

Leadership

People development

Staffing & scheduling

Job description

Panera LLC in Hamburg, NY is seeking an Assistant General Manager to lead an energetic bakery-cafe team and partner with the General Manager to drive successful daily operations.

You will supervise staffing, training, and development, while ensuring exceptional guest service, food quality, and cost control. The role requires flexible hours, including nights and weekends, and a hands-on leadership approach in a fast-paced environment.