Bakery-Cafe GM: Lead Growth, Guest Experience, & Profit

Panera; Snellville (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a General Manager to oversee bakery-cafe operations, focusing on service excellence and profitability. You will lead staffing, training, and coaching while ensuring safety standards and quality products. The role requires 3–5 years of AGM/GM experience and ServSafe certification.

You will develop the team, drive guest satisfaction, and implement systems to maximize sales and efficiency in a fast-paced environment.

Qualifications

• 3–5 years of experience as AGM or GM.
• ServSafe certified.
• Completed Advanced Leadership Development Program for AGM development.
• Able to pass background check.
• Minimum age 18.

Responsibilities

• Maintain quality bakery-cafe operations and guest satisfaction.
• Lead staffing, scheduling, people development, and succession planning.
• Drive accountability and solve problems for cafe success.
• Model professional behavior for staff and guests.
• Uphold Food Safety standards.
• Improve operations while maintaining product and service quality.
• Follow policies, procedures, and state/federal regulations.
• Coach and follow up to meet operational standards.
• Hire, train, motivate, and manage team performance.
• Develop managers and staff to build subject matter expertise.
• Drive sales growth and cafe profitability; manage labor and costs.

Skills

Leadership

Staffing & scheduling

People development

Guest experience

Food safety

Education

ServSafe certified

Advanced Leadership Development Program for AGM

Job description

Hunter Super Techs - TurnPoint is seeking a General Manager to oversee bakery-cafe operations, focusing on service excellence and profitability. You will lead staffing, training, and coaching while ensuring safety standards and quality products. The role requires 3–5 years of AGM/GM experience and ServSafe certification.

You will develop the team, drive guest satisfaction, and implement systems to maximize sales and efficiency in a fast-paced environment.