Bakery-Cafe General Manager — Lead Teams & Delight Guests

Panera Bread Company; Rapid City (SD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals on shift

Unlimited fountain beverages

Paid vacation

Sick time

Holidays

Medical, dental, vision, life (and pet

401(k) with match

Perks & rewards for team members

Team member assistance program

Job summary

Panera Bread Company in the United States seeks a General Manager to lead a high-performing bakery-cafe team and own daily operations. You will plan staffing, supervise performance, and ensure exceptional guest service while upholding Panera’s standards.

You’ll hire and train shift leaders, drive business results through effective coaching, manage costs and inventory, and foster a culture of warmth, belonging, and teamwork.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• Strong leadership and coaching abilities.
• Excellent guest service and quality standards focus.
• Ability to manage staffing, scheduling, and performance.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including staffing, scheduling, people development, and succession planning.
• Hire, onboard, and train new team members while motivating and celebrating the team.
• Manage team performance to meet goals, quality standards, and guest service expectations.
• Develop managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow procedures to ensure company strategies are executed successfully.
• Ensure guests are delighted by food, service, and staff, and build loyal relationships.
• Maintain policies, safety, and compliance with regulations.
• Oversee costs and inventory to sustain bakery-cafe profitability.
• Contribute to a culture of warmth, belonging, growth, and trust.

Skills

People management

Leadership

Operations management

Guest service excellence

Education

ServSafe certification

Job description

Panera Bread Company in the United States seeks a General Manager to lead a high-performing bakery-cafe team and own daily operations. You will plan staffing, supervise performance, and ensure exceptional guest service while upholding Panera’s standards.

You’ll hire and train shift leaders, drive business results through effective coaching, manage costs and inventory, and foster a culture of warmth, belonging, and teamwork.