Bakery-Café General Manager: Lead Teams & Delight Guests

Panera Bread Company; East Point (GA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonuses

Free meals

Paid time off

Insurance coverage

401(k) with match

Tuition discounts

Career development

Job summary

Panera Bread Company is seeking a General Manager to lead the bakery-cafe team, manage staffing, scheduling and development, and drive exceptional guest service.

You will hire, onboard, and train staff while energizing and celebrating the team, and ensure performance aligns with goals, quality standards, and company values. The role emphasizes cost control, safety, and a welcoming guest experience.

Qualifications

• ServSafe certification preferred or ability to obtain it.
• 3+ years of restaurant General Manager experience preferred.
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including staffing, scheduling, people development, training and succession planning.
• Hire, onboard, and train new team members while motivating and celebrating the entire team.
• Manage team performance to meet the bakery-cafe’s goals, quality standards and guest service expectations.
• Develop managers in people processes and Panera’s Guiding Values & Behaviors to build subject matter experts.
• Ensure operations follow procedures and strategies to execute company plans successfully.
• Maintain guest delight through high-quality food, service and staff.
• Foster long-term guest relationships and ensure compliance with policies and regulations.
• Maintain a healthy, safe workplace and manage costs and inventory.

Education

ServSafe certification

Job description

Panera Bread Company is seeking a General Manager to lead the bakery-cafe team, manage staffing, scheduling and development, and drive exceptional guest service.

You will hire, onboard, and train staff while energizing and celebrating the team, and ensure performance aligns with goals, quality standards, and company values. The role emphasizes cost control, safety, and a welcoming guest experience.