Bakery-Cafe General Manager: Lead, Grow, Inspire

panerabread; Springfield (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay & eligible for bonuses

Free on-shift meals & unlimited drinks

Paid vacation, sick time, and holidays

Medical, dental, vision, life, pet ins

401(k) with match

Career advancement & leadership dev

Tuition discounts

Perks & rewards for team members

Team member assistance program

Job summary

Panera Bread is seeking a General Manager to lead a high-performing bakery-cafe team in Brentwood, MO. You will own all aspects of operations, drive guest satisfaction, manage staffing, and uphold Panera's health, food safety and service standards.

This role offers competitive pay with quarterly bonuses, comprehensive benefits, career development, tuition discounts, and opportunities to advance within a beloved neighborhood bakery-cafe.

Qualifications

• Minimum age: 18 years of age.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Any job offer for this position is conditional upon the results of a background check.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• While performing this job, the General Manager role is regularly required to: Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.

Responsibilities

• Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe's goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera's Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera's health, food, safety, and company culture standards.
• Responsible for maintaining the bakery-cafe's overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Leadership

People management

Guest service

Education

ServSafe certification

Job description

Panera Bread is seeking a General Manager to lead a high-performing bakery-cafe team in Brentwood, MO. You will own all aspects of operations, drive guest satisfaction, manage staffing, and uphold Panera's health, food safety and service standards.

This role offers competitive pay with quarterly bonuses, comprehensive benefits, career development, tuition discounts, and opportunities to advance within a beloved neighborhood bakery-cafe.