Bakery Café Assistant GM: Lead Teams, Elevate Service

Panera Bread; Southfield (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonuses

Free meals

Paid time off

Health insurance

401(k) with match

Team rewards

Employee assistance

Job summary

Panera Bread is seeking an Assistant General Manager in Southfield, MI, to lead a beloved bakery-cafe and inspire a high-performing team. You’ll partner with the General Manager to drive guest satisfaction, manage staffing, and develop talent while upholding Panera’s standards of service and quality.

You’ll oversee hiring, training, and daily operations, ensuring regulatory compliance and cost control. This role offers competitive pay, bonuses, and comprehensive benefits in a fast-paced,

Qualifications

• Minimum age 18 years.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long‑term, loyal guests as part of the bakery-cafe’s management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Restaurant management

Team motivation

People development

Business acumen

Leadership

Education

ServSafe certification

Job description

Panera Bread is seeking an Assistant General Manager in Southfield, MI, to lead a beloved bakery-cafe and inspire a high-performing team. You’ll partner with the General Manager to drive guest satisfaction, manage staffing, and develop talent while upholding Panera’s standards of service and quality.

You’ll oversee hiring, training, and daily operations, ensuring regulatory compliance and cost control. This role offers competitive pay, bonuses, and comprehensive benefits in a fast-paced,