Bakery-Cafe Assistant GM: Lead, Grow & Delight Guests

Panera LLC; North Cornwall Township (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay & quarterly bonuses

Free on-shift meals

Unlimited fountain beverages

Paid vacation, sick time, and holidays

Medical, dental, vision, life, pet ins

401(k) with match

Career advancement & leadership dev

Tuition discounts

Perks & rewards for team members

Team member assistance program

Job summary

Panera LLC in Lebanon, PA is seeking an Assistant General Manager Lead to guide an amazing bakery-cafe team to sweet success. You will partner with the General Manager to oversee operations, delight guests, and grow the business while owning hiring, training, and development at your location.

Be a hands-on leader who motivates and coaches, drives results, and ensures health, safety, and exceptional guest service.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.

Responsibilities

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe's goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people's processes and Panera's Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe's management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera's health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe's overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

People leadership

Guest service

Operations management

Education

ServSafe certification (or equivalent)

Job description

Panera LLC in Lebanon, PA is seeking an Assistant General Manager Lead to guide an amazing bakery-cafe team to sweet success. You will partner with the General Manager to oversee operations, delight guests, and grow the business while owning hiring, training, and development at your location.

Be a hands-on leader who motivates and coaches, drives results, and ensures health, safety, and exceptional guest service.