Baker

Carlo's Bakery; New York (NY); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Carlo’s Bakery in New York, NY is seeking an enthusiastic Baker/Cake Decorating Instructor who will bake, decorate, and teach cake decorating classes. You will maintain high quality, follow recipes, manage materials, and ensure food safety while delivering exceptional customer service.

This role requires strong organizational skills, the ability to work in a fast-paced environment, and a passion for crafting beautiful baked goods. Carlo’s Bakery offers growth opportunities and employee discounts.

Qualifications

• 2+ years Baking/Decorating experience or a Culinary Program Degree.
• Experience instructing cake decorating classes.
• Proficient in Microsoft Office.
• Ability to work in a busy environment.
• Food Protection Certification holder or willing to obtain within 30 days.

Responsibilities

• Produce our entire line of baked goods and decorate as directed.
• Ensure quality by following recipes, maintaining material quality.
• Bake and decorate according to Carlo’s Bakery product standards.
• Maintain pace with store and customer flow.
• Rotate product in freezer/walk-in using FIFO method.
• Operate ovens, mixers, sheeters, scales, walk-ins and freezers.
• Maintain a clean production area and sanitize equipment.
• Be quick, accurate and organized in service.
• Assist customers and take specialty cake orders.
• Enter specialty cake sales information into Salesforce.
• Perform other duties as directed by a manager.

Skills

Baking/Decorating experience

Instructing cake decorating classes

Customer service

Microsoft Office

Education

Culinary Program Degree

Tools

Salesforce

Microsoft Excel

Job description

Location: 1500 Broadway, New York, NY 10036

About Carlo’s Bakery

Carlo’s Bakery, home of the “Cake Boss,” is a world-renowned bakery known for its high-quality, handcrafted desserts and exceptional customer experience. We take pride in our craftsmanship, creativity, and family-oriented culture. We are looking for an enthusiastic and reliable Assistant General Manager to join our team and help bring our delicious creations to life.

Position Summary

The Baker/Cake Decorating Instructor role is responsible for the baking and decorating everyday products sold at the bakery as well as instructing cake decorating classes on scheduled days

Responsibilities

• Produce our entire line of baked goods: quality cakes, cupcakes, cookies, biscotti and any other production items as delegated by a manager
• Ensure exceptional product by following recipes, understanding prep procedures, and maintaining raw materials quality
• Make sure our baked goods are baked and decorated according to Carlo’s Bakery product standards
• Keep up with pace of store and customer flow
• Avoid overproduction during slow business weeks
• Rotate product in freezer/walk-in using FIFO method
• Understand proper use of all equipment: ovens, mixers, sheeters, scales, walk-in, and freezer
• Maintain a clean production area
• Clean and sanitize all equipment, work areas, containers and utensils
• Be quick, accurate and organized
• Respect your customers’ and co-workers’ space and time
• Prepare special orders to ensure customer specifications are met
• Make sure customers receive exceptional customer service at all times
• Ensure operations are in accordance with food safety and sanitation standards
• Greet, assist, provide efficient service and thank guests in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation
• Guide FOH staff on product questions and offer assistance in finding or suggesting product selection to customers
• Take specialty cake orders as requested by customers (e.g., special occasion cakes, party platters, etc.)
• Enter all specialty cake sales information into Salesforce
• Perform other duties as directed by a manager

Qualifications

• 2+ years Baking/Decorating experience or a Culinary Program Degree
• Experience instructing cake decorating classes
• Basic computer skills and knowledge of Microsoft Office (Word, Excel)
• Ability to work well in a busy environment
• Ability to work independently and as part of a team
• Ability to work on your feet for extended periods of time (8+ hours a day)
• Ability to work flexible hours, including weekends and holidays (according to customer demand)
• Food Protection Certification holder or willing to obtain certification within 30 days of employment

Why Join Carlo’s Bakery?

• Opportunity to grow with an internationally recognized brand.
• Friendly and collaborative work environment.
• Hands-on experience in the baking industry.
• Employee discounts on our famous baked goods.