Baggage Service Agent - Flight Benefits & Paid Training

Menzies Aviation; Orlando, Northern (FL, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flight Benefits with Frontier Airlines

Life and Short-Term Disability

Paid Vacation

Paid Training

Uniform Provided

Job summary

Menzies Aviation is hiring for a position in Orlando, FL focused on coordinating customer baggage check-in and handling lost baggage claims. The role requires proficiency in English, comfort with lifting weights up to 70 lbs, and the ability to stand for extended periods.

Candidates should have strong customer service experience, and prior knowledge of airline procedures is a plus. Additionally, the role offers flight benefits and other perks like life and short-term disability insurance and

Qualifications

• Must be at least 18 years of age.
• Must pass a pre-employment drug screen.
• Must be comfortable lifting 70lbs.
• Must be able to stand for long periods.
• Must pass FBI background check and obtain US Customs seal.

Responsibilities

• Coordinate and handle customer baggage check-in.
• Handle misplaced/lost baggage claims.
• Assist customers with travel information.
• Ensure baggage tagging is correct.
• Assist passengers with mis-checked or short checked bags.

Skills

Customer Service Experience

English proficiency

Intermediate Computer Skills

Education

High School Diploma or better

Job description

Menzies Aviation is hiring for a position in Orlando, FL focused on coordinating customer baggage check-in and handling lost baggage claims. The role requires proficiency in English, comfort with lifting weights up to 70 lbs, and the ability to stand for extended periods.

Candidates should have strong customer service experience, and prior knowledge of airline procedures is a plus. Additionally, the role offers flight benefits and other perks like life and short-term disability insurance and