Airport Baggage Support Specialist

SP Plus Corporation; Orlando (FL); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

SP Plus Corporation is hiring a Baggage Service Office Representative in Orlando, Florida. This role involves assisting customers with baggage issues and ensuring efficient processing of claims. Candidates must possess strong communication skills and be able to lift up to 70 lbs.

Eligible employees will participate in benefits plans including medical, dental, vision, and 401k. Join a dynamic team focused on delivering exceptional airport services.

Qualifications

• Must be at least 18 years of age.
• Be authorized to work in the United States.
• Must be able to clear a background and drug screen.
• Must be able to lift up to 70 lbs consistently throughout the shift.
• Experience in customer service preferred.
• Strong verbal and written communication skills.
• Able to obtain an airport badge.

Responsibilities

• Interact with airline passengers courteously and professionally.
• Process delayed, damaged, and pilfered baggage claims.
• Update baggage status in the tracking system.
• Assist customers with damaged bags and lost items.
• Process baggage refunds and interim expenses.

Skills

Customer service

Verbal communication

Written communication

Job description

SP Plus Corporation is hiring a Baggage Service Office Representative in Orlando, Florida. This role involves assisting customers with baggage issues and ensuring efficient processing of claims. Candidates must possess strong communication skills and be able to lift up to 70 lbs.

Eligible employees will participate in benefits plans including medical, dental, vision, and 401k. Join a dynamic team focused on delivering exceptional airport services.