Bag Jammer/Encoder - Hiring for All Shifts!

Health IT NEWS.Direct!; Burbank (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

PTO

401(k) Plan

Job summary

Health IT NEWS.Direct! seeks a Bag Jammer / Manual Encoder to support Burbank International Airport baggage handling. You will clear jams, encode bags manually when needed, and coordinate with control room staff to maintain smooth operations.

The role requires physical stamina, safety awareness, and ability to work shifts, weekends, and overtime in a fast-paced, safety-critical environment near moving equipment.

Qualifications

• High school diploma or GED required.
• Prior airport/warehouse/industrial conveyor experience preferred.
• Basic understanding of mechanical systems and safe work practices around automated equipment.
• Able to learn and follow written and verbal instructions and complete reports.
• Able to stand, walk, climb and work in confined or elevated spaces for extended periods.
• Able to lift up to 50 lbs.
• Shift work, weekends, holidays and overtime may be required.
• Valid U.S. driver's license and airport badge eligibility.

Responsibilities

• Monitor BHS areas for jams and system interruptions and clear safely and efficiently.
• Operate manual encoding stations when automated systems fail.
• Communicate status with control room and operations staff.
• Follow safety procedures including LOTO and PPE when near moving equipment.
• Inspect conveyors and scanners for debris and issues during jam-clearing.
• Record incidents, jam counts, and manual encoding data as required.
• Assist technicians and control room staff to identify recurring issues.
• Maintain awareness of system zones, emergency stops and safe clearances.
• Keep work areas clean, organized and debris-free.
• Uphold standards for professionalism, safety and operational excellence.

Skills

Situational awareness

Communication

Teamwork

Safety-conscious

Calm under pressure

Education

High school diploma or GED

Job description

General Responsibility

The Bag Jammer / Manual Encoder is responsible for maintaining the smooth operation of the Baggage Handling System (BHS) at Burbank International Airport by ensuring the continuous flow of passenger luggage through manual intervention, clearing bag jams, and encoding untagged or unreadable bags at manual encoding stations.

Description

The position plays a critical front-line role in supporting system uptime and on-time flight departures. The Bag Jammer / Manual Encoder works closely with maintenance technicians, control room operators, and airline staff to ensure all baggage is processed safely, accurately, and efficiently in compliance with airport security and operational procedures.

Key Responsibilities

• Monitor assigned areas of the BHS for baggage jams, blockages, or system interruptions and respond promptly to clear them safely and efficiently.
• Operate manual encoding stations to input baggage tag information when automated systems fail to read or process a bag.
• Communicate with the control room and operations staff regarding system status, conveyor stoppages, or irregular baggage flow.
• Follow all established safety procedures, including Lockout/Tagout (LOTO) and PPE requirements, when working near moving equipment.
• Inspect conveyors, diverters, and scanners visually for debris, obstruction, or potential issues while performing jam-clearing duties.
• Accurately record incidents, jam counts, and manual encoding data as required by the Supervisor.
• Support technicians and control room staff in identifying recurring system issues for preventive maintenance action.
• Maintain awareness of system operating zones, emergency stops, and safe work clearances.
• Keep assigned work areas clean, organized, and free from debris or foreign objects.
• Uphold PBP Services' standards for professionalism, safety, and operational excellence.

Qualifications and Experience

• High school diploma or equivalent (GED) required.
• Prior experience in an airport, warehouse, or industrial conveyor environment preferred.
• Basic understanding of mechanical systems and safe work practices around automated equipment.
• Ability to learn and follow written and verbal instructions and complete reports accurately.
• Comfortable working in fast‑paced, safety‑critical environments.
• Must be able to stand, walk, climb, and work in confined or elevated spaces for extended periods.
• Must be able to lift up to 50 lbs.
• Availability for shift work, weekends, holidays, and overtime as required.
• Valid U.S. driver’s license and ability to meet company insurability and airport badging requirements.

Competencies and Attributes

• Strong situational awareness and commitment to safety.
• Reliable and punctual with excellent attendance.
• Team-oriented, with clear communication skills and the ability to follow direction.
• Calm and efficient under pressure, especially during system disruptions or flight‑critical situations.
• Professional demeanor and positive attitude toward passengers, airline personnel, and coworkers.
• Dedicated to supporting continuous operations and maintaining airport service standards.

Benefits

• Medical / Dental / Life Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Full-time, onsite role with shift-based schedule