Bag Jammer/Encoder - Hiring for All Shifts!

Professional Business Providers Inc; Burbank (CA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Paid Time Off

401(k) Retirement Plan

Job summary

Professional Business Providers Inc. seeks a Bag Jammer / Manual Encoder to keep the Burbank International Airport BHS running smoothly, clearing bag jams and encoding untagged bags at manual stations.

You will collaborate with maintenance, control room, and airline staff to ensure safe, accurate baggage processing in compliance with airport procedures. A strong safety mindset and ability to work in shift-based roles are essential.

Qualifications

• Must be able to stand, walk, climb, and work in confined or elevated spaces.
• Prior experience in airport, warehouse, or industrial conveyor environments is preferred.
• Basic understanding of mechanical systems and safe work practices around automated equipment.

Responsibilities

• Monitor BHS areas for jams or interruptions and clear them safely and efficiently.
• Operate manual encoding stations to input baggage tag information when needed.
• Communicate system status and issues to control room and operations staff.
• Follow safety procedures including LOTO and PPE requirements.
• Inspect conveyors, diverters, and scanners for debris and obstructions.

Skills

Safety procedures

Lifting up to 50 lbs

Attention to detail

Communication

Shift work

Education

High school diploma or GED

Tools

Conveyor systems knowledge

Job description

Description

General Responsibility

The Bag Jammer / Manual Encoder is responsible for maintaining the smooth operation of the Baggage Handling System (BHS) at Burbank International Airport by ensuring the continuous flow of passenger luggage through manual intervention, clearing bag jams, and encoding untagged or unreadable bags at manual encoding stations.

This position plays a critical front-line role in supporting system uptime and on-time flight departures. The Bag Jammer / Manual Encoder works closely with maintenance technicians, control room operators, and airline staff to ensure all baggage is processed safely, accurately, and efficiently in compliance with airport security and operational procedures.

Key Responsibilities

• Monitor assigned areas of the BHS for baggage jams, blockages, or system interruptions and respond promptly to clear them safely and efficiently.
• Operate manual encoding stations to input baggage tag information when automated systems fail to read or process a bag.
• Communicate with the control room and operations staff regarding system status, conveyor stoppages, or irregular baggage flow.
• Follow all established safety procedures, including Lockout/Tagout (LOTO) and PPE requirements, when working near moving equipment.
• Inspect conveyors, diverters, and scanners visually for debris, obstruction, or potential issues while performing jam-clearing duties.
• Accurately record incidents, jam counts, and manual encoding data as required by the Supervisor.
• Support technicians and control room staff in identifying recurring system issues for preventive maintenance action.
• Maintain awareness of system operating zones, emergency stops, and safe work clearances.
• Keep assigned work areas clean, organized, and free from debris or foreign objects.
• Uphold PBP Services’ standards for professionalism, safety, and operational excellence.

Requirements

Qualifications and Experience

• High school diploma or equivalent (GED) required.
• Prior experience in an airport, warehouse, or industrial conveyor environment preferred.
• Basic understanding of mechanical systems and safe work practices around automated equipment.
• Ability to learn and follow written and verbal instructions and complete reports accurately.
• Comfortable working in fast-paced, safety-critical environments.
• Must be able to stand, walk, climb, and work in confined or elevated spaces for extended periods.
• Must be able to lift up to 50 lbs.
• Availability for shift work, weekends, holidays, and overtime as required.
• Valid U.S. driver’s license and ability to meet company insurability and airport badging requirements.

Competencies and Attributes

• Strong situational awareness and commitment to safety.
• Reliable and punctual with excellent attendance.
• Team-oriented, with clear communication skills and the ability to follow direction.
• Calm and efficient under pressure, especially during system disruptions or flight-critical situations.
• Professional demeanor and positive attitude toward passengers, airline personnel, and coworkers.
• Dedicated to supporting continuous operations and maintaining airport service standards.

Benefits

• Medical / Dental / Life Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Full-time, onsite role with shift-based schedule