BAG - BDC Sales

Priority Dispatch Corp.; Lake Lotawana (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid vacation

Health benefits

401k

Flexible schedule

Job summary

Balderston Auto Group in Lees Summit, MO is seeking a full-time customer service-focused Associate to handle calls, respond to inquiries via email and live chat, and present financing options. You will support sales appointments and follow up on leads, while using CRM daily to track progress.

The role requires one or more years in customer service, a team player mindset, and strong computer skills. A positive attitude and reliability are essential for success in this fast-paced auto dealership

Qualifications

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Valid driver's license.

Responsibilities

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Computer skills

Courtesy

Positive attitude

Tools

CRM software

Job description

Job Details

Job Location: BAG - Balderston Auto Group - Lees Summit, MO 64064

Position Type: Full Time

Education Level: Not Specified

Salary Range: $18.00 - $22.00

Travel Percentage: None

Job Category: Business Development

At Balderston Auto Group, we treat all our staff members as our family. Together we make up a huge family united not in blood, but in heart and goal. We have always been able to transfer this positivism to our customers as each of our staff conveys this feeling of belonging to the customers they deal with. Consequently, it is our customers who often take notice of this family environment and appreciate the relationship we have as a union.

We provide all of our staff members a golden chance to excel at work through our various productivity enhancing training modules. Also, we take excellent care of our newly joined staff members by providing them with the proper orientation on the facilities and the cars. As a result, we are in a position to proudly say that we have the best-trained staff in the industry.

Isn't this the dream of anyone looking for a job to be able to work in such a heavenly atmosphere?

Benefits

• Family owned over 40 years
• 3 major brands
• Paid vacation
• Air conditioned shop
• New facility with state of the art technology
• Employee discounts
• Pet friendly
• We provide you with one of the industry's TOP training programs, and it's Free and Paid!
• Family environment
• Community outreach focus
• Fastest growing Honda dealer in the Midwest
• Flexible schedule including nights, weekends
• Bi-Weekly Guarantee plus a generous commission package
• Performance Bonus Program
• Full Benefits Package including Healthcare Benefits, 401k
• Upward Mobility: We love to promote from within

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.