Backwaiter: Fast-Paced Service with Flexible Scheduling

PF Changs China Bistro; Cool Springs (NC); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – we may

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Changs China Bistro is hiring a full-time Backwaiter to support restaurant operations by delivering meals, maintaining clean stations, and assisting with dining room duties. You will help ensure prompt, courteous service and exceptional guest experiences.

No prior experience is required; training is provided. Candidates must be 18+, have or obtain a Food Handler’s Card, and be capable of standing and lifting up to 30 lbs as part of a fast-paced team environment.

Qualifications

• No prior experience required; training provided.
• Must be at least 18 years old.
• Possess or obtain a current Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift.
• Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Deliver food to guests efficiently and ensure all requests are met.
• Monitor the expo line, run trays of food for dine-in, and assist guests with questions.
• Clear and sanitize tables, seating, and floors according to restaurant standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of quality or service concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
• Support with beverage preparation and responsible alcohol service when required.

Skills

Multitasking

Communication

Teamwork

Job description

PF Changs China Bistro is hiring a full-time Backwaiter to support restaurant operations by delivering meals, maintaining clean stations, and assisting with dining room duties. You will help ensure prompt, courteous service and exceptional guest experiences.

No prior experience is required; training is provided. Candidates must be 18+, have or obtain a Food Handler’s Card, and be capable of standing and lifting up to 30 lbs as part of a fast-paced team environment.