Backwaiter — Fast, Friendly Food Delivery & Guest Service

P.F. Chang's; Fort Lauderdale (FL); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Meal discounts

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support restaurant operations in Fort Lauderdale. You will deliver food promptly, assist with dining room cleanliness, and maintain service stations while delivering exceptional guest service.

Training is provided; must be 18+, with a Food Handler’s Card where applicable, and able to stand and lift up to 30 lbs. This position offers a competitive hourly wage with tips and opportunities for growth within a Pan-Asian dining experience.

Qualifications

• No prior experience required; training provided.
• Must be at least 18 years old.
• Possess or obtain a Food Handler’s Card, where applicable.
• Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly.
• Strong multitasking and ability to work in a fast-paced, team-oriented environment.
• Excellent communication and ability to remain calm under pressure.

Responsibilities

• Deliver food to guests efficiently and meet all requests.
• Monitor expo line, run trays for dine-in, assist guests with questions.
• Clear and sanitize tables, seating, and floors per standards.
• Retrieve and transport dirty dishes to the dishwashing station.
• Restock and clean service stations as needed.
• Operate coffee machines, iced tea machines, and POS systems.
• Interact courteously with guests and notify managers of concerns.
• Follow company policies, dress code, and safety procedures.
• Assist with greeting, seating guests, answering phones, and packaging takeout orders.
• Support beverage preparation and responsible alcohol service when required.

Skills

Multitasking

Communication skills

Teamwork

Food safety

Customer service

Tools

POS systems

Job description

P.F. Chang's China Bistro, Inc. is hiring a Backwaiter to support restaurant operations in Fort Lauderdale. You will deliver food promptly, assist with dining room cleanliness, and maintain service stations while delivering exceptional guest service.

Training is provided; must be 18+, with a Food Handler’s Card where applicable, and able to stand and lift up to 30 lbs. This position offers a competitive hourly wage with tips and opportunities for growth within a Pan-Asian dining experience.