Backstage & Hospitality Coordinator (On-Call)

University of New Mexico; Albuquerque (NM); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Not applicable

Job summary

The University of New Mexico is seeking a General Services Assistant for Popejoy Hall to support the Production department during events and rehearsals. Responsibilities include purchasing supplies, maintaining inventory, and arranging catering per riders, while interacting with artists, performers, caterers, and vendors to ensure top-tier service.

The role is primarily on-call (approx. 15 hours weekly), with frequent night and weekend work.

Qualifications

• High school diploma or GED; at least 1 year of related experience.
• Knowledge of backstage and safety protocols and emergency procedures.
• Ability to review contracts and align hospitality needs with logistical capacities.
• Skill in organizing resources and prioritizing tasks to ensure timely completion of multiple concurrent duties.
• Knowledge of special events planning and catering procedures.
• Skill in the use of computers and related software applications.
• Strong interpersonal and written communication skills; ability to work with diverse teams and touring personnel.
• Ability to problem solve and provide leadership under pressure.

Responsibilities

• Purchase and/or order supplies and equipment for hospitality and artist/support needs.
• Maintain inventory and reorder replacements as needed; arrange urgent local purchases as needed.
• Order, schedule, set up, and oversee catering per visiting Artists’ riders; prep and restore catering spaces.
• Interact with caterers, vendors, artists, and performers; provide excellent customer service on behalf of Popejoy Hall.
• Liaise with Artists and Performers during events; escort through Popejoy’s spaces in coordination with security as needed.
• Perform additional clerical and administrative support as needed.
• On-call position up to ~15 hours per week; nights and weekends often required.

Skills

Backstage ops

Contract review

Resource planning

Events catering

Computers & software

Interpersonal skills

Problem solving

Leadership under pressure

Education

High school diploma or GED

Higher education degree substitution allowed

Job description

The University of New Mexico is seeking a General Services Assistant for Popejoy Hall to support the Production department during events and rehearsals. Responsibilities include purchasing supplies, maintaining inventory, and arranging catering per riders, while interacting with artists, performers, caterers, and vendors to ensure top-tier service.

The role is primarily on-call (approx. 15 hours weekly), with frequent night and weekend work.