Backroom & Customer Experience Associate

TJX; Reynoldsburg (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Scholarship program

Referral bonuses

Credit union

Job summary

HomeGoods at TJX Companies in Reynoldsburg, OH, is hiring for a Customer Service Associate to deliver an exceptional shopper experience on the sales floor. You will engage with customers, ring purchases, maintain cleanliness, and support various store areas as needed.

The role emphasizes strong communication, multitasking, and teamwork in a dynamic retail setting with flexible hours and opportunities for growth within TJX’s global family.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising procedures and standards.
• Processes and prepares merchandise for the sales floor.
• Participates in store recovery and maintains cleanliness.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.

Skills

Customer service

Communication

Multitasking

Flexibility

Attention to detail

Teamwork

Lifting heavy objects

Job description

HomeGoods at TJX Companies in Reynoldsburg, OH, is hiring for a Customer Service Associate to deliver an exceptional shopper experience on the sales floor. You will engage with customers, ring purchases, maintain cleanliness, and support various store areas as needed.

The role emphasizes strong communication, multitasking, and teamwork in a dynamic retail setting with flexible hours and opportunities for growth within TJX’s global family.