Backroom Attendant

The Salvation Army USA Central Territory; Arlington Heights (IL); On-site; Full time

Job summary

Join a leading organization as a Store Backroom Attendant, where you will engage with donors and support community programs through effective donation processing and customer service. This role is vital for maintaining the quality and organization of the donation area, ensuring a positive experience for all involved.

Qualifications

• Experience in customer service preferred.

Responsibilities

• Provide exceptional donor service by greeting donors.
• Process and track donations accurately.
• Maintain a clean and organized donation area.

Skills

Customer Service

Job description

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate: $16.20

Status: FT

About the Role

Join our team as a Store Backroom Attendant, where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

1. Provide exceptional donor service by greeting donors and offering assistance.
2. Process and track donations accurately.
3. Maintain a clean and well-organized donation area.
4. Sort, load, and unload Salvation Army trucks per center policy.
5. Power sort donations as they arrive (where applicable).
6. Support production processes as needed.
7. Safeguard all donated materials and assigned equipment.
8. Report any complaints, damage, or injuries occurring in the donation area.
9. Guide donors on acceptable materials and provide information about pickup services for heavy items.