Backroom Attendant

The Salvation Army USA Central Territory; Gurnee (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks dedicated individuals to provide exceptional donor service and maintain a well-organized donation area. This role involves processing and tracking donations, guiding donors, and ensuring a clean environment. Candidates will thrive in a dynamic setting, where strong communication and basic computer skills are essential. Join a team that values reliability, punctuality, and positive donor feedback, and contribute to a meaningful cause while enjoying a flexible schedule.

Qualifications

• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.

Skills

English communication skills

Basic computer skills

Basic math skills

Education

High School Diploma

Job description

Key Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance

• Process and track donations accurately

• Maintain a clean and well-organized donation area

• Sort, load, and unload Salvation Army trucks per center policy

• Power sort donations as they arrive (where applicable)

• Support production processes as needed

• Safeguard all donated materials and assigned equipment

• Report any complaints, damage, or injuries occurring in the donation area

• Guide donors on acceptable materials and provide information about pickup services for heavy items

What You'll Need to Succeed

Required Qualifications

• High School Diploma or currently pursuing

• Strong English communication skills for donor and team interactions

• Basic computer skills and ability to learn new systems

• Basic math skills

• Ability to pass pre-employment background check

• Must be available for a flexible schedule including weekends and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds

• Occasionally lift and move up to 100 pounds

• Stand for extended periods

• Walk, reach, climb, balance, stoop, kneel, and crouch as needed

• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Positive donor feedback

• Clean and organized donation area

• Meeting daily production goals

• Strong team collaboration

• Reliable attendance and punctuality

• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.