Backroom Attendant

The Salvation Army USA Central Territory; Mundelein (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for dedicated individuals to join their team in a role focused on providing exceptional donor service. This position involves processing donations, maintaining a clean donation area, and ensuring accurate tracking of all contributions. Ideal candidates will possess strong communication skills and be capable of lifting heavy items, as well as working in various weather conditions. If you are looking for a flexible schedule and want to make a difference in the community, this opportunity is perfect for you.

Qualifications

• Strong English communication skills for donor and team interactions.
• Basic computer and math skills are required.

Responsibilities

• Provide exceptional donor service and assist donors.
• Process and track donations accurately.

Skills

English Communication Skills

Basic Computer Skills

Basic Math Skills

Education

High School Diploma or currently pursuing

Job description

Key Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance

• Process and track donations accurately

• Maintain a clean and well-organized donation area

• Sort, load, and unload Salvation Army trucks per center policy

• Power sort donations as they arrive (where applicable)

• Support production processes as needed

• Safeguard all donated materials and assigned equipment

• Report any complaints, damage, or injuries occurring in the donation area

• Guide donors on acceptable materials and provide information about pickup services for heavy items

What You'll Need to Succeed

Required Qualifications

• High School Diploma or currently pursuing

• Strong English communication skills for donor and team interactions

• Basic computer skills and ability to learn new systems

• Basic math skills

• Ability to pass pre-employment background check

• Must be available for a flexible schedule including weekends and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds

• Occasionally lift and move up to 100 pounds

• Stand for extended periods

• Walk, reach, climb, balance, stoop, kneel, and crouch as needed

• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Positive donor feedback

• Clean and organized donation area

• Meeting daily production goals

• Strong team collaboration

• Reliable attendance and punctuality

• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.