Backflow & Cross-Connection Compliance Lead

Stryker Corporation; Carrboro (NC); On-site; Confidential; Full time

Benefits offered by this job

Pension plan

457 plan

Cell phone stipend

Educational reimbursement

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Leave benefits

Job summary

OWASA seeks a Backflow and Cross Connection Coordinator to oversee its backflow and cross-connection program, ensuring compliance with federal, state, and local requirements. Responsibilities include supervising the program, conducting surveys, site inspections, and coordinating with the Distribution System Operator and Customer Service to enforce testing policies and resolve issues.

A high school diploma and related experience are required; NC driver’s license and relevant certifications are

Qualifications

• High school diploma or GED plus some specialized schooling, training or course work with at least three years of relevant experience to include a thorough understanding of plumbing, backflow prevention, and cross-connection control principles; and one year of experience managing a similar project or program.

Responsibilities

• Oversee Backflow and Cross Connection Program and other assigned regulatory compliance programs to ensure compliance with federal, state and local requirements.
• Surveys of customer water services determine the possible degree of hazard for water and sewer system contamination or pollution.
• Monitor, document, and track new installations, repairs, replacements, or change of use through direct, internal and local municipal online permitting outlets. Conduct Site Inspections of completed installation for compliance and update GIS with backflow location and details.
• Responds to customer inquiries regarding Backflow and Cross Connection Program.
• Review development plans and permits with applicants to verify existing and new installations to ensure compliance with OWASA Backflow Cross-Connection Control Manual, Ordinance for the Control of Backflow and Cross Connections, and/or NC Plumbing Code requirements.
• Maintains BSI System (OWASAs compliance tracking vendor).
• Coordinate with Distribution System Operator in Responsible Charge (ORC) and Customer Service team to monitor and enforce OWASA's backflow testing policies, investigate potential violations, and promote compliance.
• Serve as a backup for answering customer calls with documenting service-related questions, and dispatching field staff as needed.

Skills

Clear communication

Regulatory knowledge

Problem solving

Education

High school diploma or GED

Specialized plumbing/backflow training

Tools

Cityworks

Job description

OWASA seeks a Backflow and Cross Connection Coordinator to oversee its backflow and cross-connection program, ensuring compliance with federal, state, and local requirements. Responsibilities include supervising the program, conducting surveys, site inspections, and coordinating with the Distribution System Operator and Customer Service to enforce testing policies and resolve issues.

A high school diploma and related experience are required; NC driver’s license and relevant certifications are