Backflow and Cross Connection Coordinator

National Association of Clean Water Agencies; Carrboro (NC); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Salary range provided

Pension plan

Health savings account

Paid holidays

Cell phone stipend

Educational reimbursement

Job summary

Orange Water and Sewer Authority (OWASA) is seeking a Backflow and Cross Connection Coordinator to oversee the backflow and cross-connection program, ensuring compliance with federal, state and local requirements. The role involves surveying customer water services and coordinating with field staff and the ORC to enforce testing policies.

Requirements include a high school diploma or GED with 3+ years in plumbing/backflow, and the ability to obtain Backflow Prevention Assembly Tester and ORC

Qualifications

• High school diploma or GED with 3+ years in plumbing/backflow and cross-connection control.
• Clear ability to obtain Backflow Prevention Assembly Tester and ORC certifications.

Responsibilities

• Oversee Backflow and Cross Connection Program and other compliance programs.
• Surveys of customer water services to assess hazard risk for contamination or pollution.
• Monitor and document new installations and updates; conduct site inspections for compliance.

Skills

Backflow prevention

Cross-connection control

Regulatory compliance

Technical communication

Education

High school diploma or GED

Backflow Prevention Assembly Tester certification

ORC certification

Tools

Cityworks

Job description

Backflow and Cross Connection Coordinator

Orange Water and Sewer Authority

Carrboro, NC

Orange Water and Sewer Authority (OWASA) is seeking a Backflow and Cross-Connection Coordinator to oversee our backflow andcross-connection program to ensure efficiency and reliability.

Key Responsibilities

• Oversee Backflow and Cross Connection Program and other assignedregulatory compliance programs to ensure compliance with federal, state andlocal requirements.
• Surveys of customer water services determine the possible degreeof hazard for water and sewer system contamination or pollution.
• Monitor, document, and track new installations, repairs,replacements, or change of use through direct, internal and local municipalonline permitting outlets. Conduct Site Inspections of completed installationfor compliance and update GIS with backflow location and details.
• Responds to customer inquiries regarding Backflow and CrossConnection Program.
• Review development plans and permits with applicants to verifyexisting and new installations to ensure compliance with OWASA BackflowCross-Connection Control Manual, Ordinance for the Control of Backflow and CrossConnections, and/or NC Plumbing Code requirements.
• Maintains BSI System (OWASA’s compliance tracking vendor).
• Coordinate with Distribution System Operator in Responsible Charge(ORC) and Customer Service team to monitor and enforce OWASA's backflow testingpolicies, investigate potential violations, and promote compliance.
• Serve as a backup for answering customer calls with documenting service-relatedquestions, and dispatching field staff as needed.

Position Qualifications

• High school diploma or GED, plus some specialized schooling,training or course work with at least three years of relevant experience to include athorough understanding of plumbing, backflow prevention, and cross-connectioncontrol principles; and one year of experience managing a similar project orprogram.
• Ability to obtain Backflow Prevention Assembly Tester and ORCcertifications.
• Valid NC driver's license.
• Familiarity with local, state, and federal regulationsrelated to water quality and cross-connection control.
• Ability to clearly explain technical information to a diverseaudience, including property owners and contractors.
• Preference for Cityworks experience.

Our staff are our mostimportant resources. We provide excellent pay and benefits to include:

• Salary Range is $47,838 - $71,756
• Membership in the NC Local Government Employee Retirement System(pension plan)
• Retirement health savings account
• Vacation, Sick, Personal, Bereavement, Parental Leave, andRecovery Leave; 12 Paid Holidays
• Monthly Cell Phone Stipend
• Educational Reimbursement and Bonus Pay for AdditionalCertifications and/or Education
• Abilityto transfer unused sick leave from previous NC Local Government or State agencyemployer

OWASAis an Equal Opportunity Employer, and we value diverse experiences and are opento flexible qualifications.

Come join our awesome team full of greatpeople. OWASA provides competitive pay and benefits in a safe, rewarding workenvironment.

This recruitment will remain open until August 16, 2026.