Backend Engineer, Cloud Platforms & Progressive Delivery

DocuSign, Inc.; Seattle (WA); Hybrid; USD 112,000 - 162,000; Full time

Benefits offered by this job

RSUs

Bonus plan

Comprehensive health benefits

Paid time off

Job summary

DocuSign, Inc. is seeking an experienced software engineer to join the Unified Configuration Management team in Seattle. The role focuses on building backend services, Terraform modules, and CI/CD pipelines across Azure and GCP to enable progressive delivery and reliable feature rollouts.

You will design end-to-end features, implement telemetry and SLOs, and participate in on-call rotations. A strong foundations in distributed systems and modern programming languages is required.

Qualifications

• Bachelor's or Master's in Computer Science, Software Engineering, or equivalent experience
• 3+ years of professional experience building back-end, platform, or reliability-focused services
• Experience with at least one modern programming language (C#, Java, or Go)
• Experience in distributed systems, data structures, and production reliability fundamentals
• Experience with web services, APIs (REST/gRPC), and JSON
• Experience with Git, complex CI/CD workflows, automated testing frameworks, and Agile practices
• Experience leveraging coding assistants (Claude, GitHub Copilot, etc.)

Responsibilities

• Design, author, and audit technical designs for features and components. Own the end-to-end delivery of well-defined features by executing assignments independently with moderate guidance
• Develop and maintain high-quality, scalable back-end services. This includes building and scaling the robust services, component libraries, and maintaining Terraform modules and CI/CD pipelines for safe deployments across Azure and GCP
• Author and own comprehensive testing plans, writing high-quality, reliable tests (unit, component, E2E). Drive quality by demonstrating competence in debugging across multiple components, environments, and external dependencies to ensure features are testable, observable, and safe to roll out
• Implement and refine telemetry (metrics, logs, traces), dashboards, and Service Level Objectives (SLOs). Participate in on-call rotations, perform Root Cause Analysis (RCA) for issues, and use data to drive operational improvements and strengthen runbooks
• Work within the Agile framework, proactively identifying dependencies and critical paths, proposing mitigation plans, and collaborating with cross-functional partners to resolve blockers. Drive continuous improvement by developing efficiencies to scale processes and staying current with emerging technologies

Skills

Backend services

C#/Java/Go

Distributed systems

REST/gRPC APIs

Git & CI/CD

Agile practices

Testing frameworks

Observability tooling

On-call incident response

Coding assistants

Education

Bachelor's or Master's in CS/SE

Tools

Azure

GCP

Terraform

CI/CD pipelines

OpenTelemetry

Prometheus

Grafana

Job description

DocuSign, Inc. is seeking an experienced software engineer to join the Unified Configuration Management team in Seattle. The role focuses on building backend services, Terraform modules, and CI/CD pipelines across Azure and GCP to enable progressive delivery and reliable feature rollouts.

You will design end-to-end features, implement telemetry and SLOs, and participate in on-call rotations. A strong foundations in distributed systems and modern programming languages is required.